We do accept walk-ins, but our stylists are often booked in advance. To avoid waiting, we highly recommend contacting us ahead of time to check availability.
If you’re running behind, please give us a call as soon as possible. We carefully schedule each appointment to ensure every guest receives the time they deserve. If you arrive more than 15 minutes late, we may need to adjust your service—or in some cases, reschedule—to stay on time for other guests.
We understand that plans can change. Please give us at least 24 hours’ notice if you need to cancel. You can review our full cancellation policy for more details.
We accept Debit, Credit Cards, and Cash.
Definitely! Bringing a reference photo is a great way to show us your vision. Just keep in mind that many images online are filtered or edited, and results can vary based on your current hair. Our stylists will work with you during your consultation to create a realistic plan to achieve your desired look. Feel free to browse our Gallery for inspiration from real guests we’ve worked with.
Yes—we want you to love your look. If you’re not satisfied, please let us know while you’re still in the salon so we can do our best to meet your expectations.
Because every head of hair is different, we’re unable to give accurate quotes for colour or chemical services over the phone. Pricing depends on many factors like hair length, condition, and desired result. We offer free consultations so a stylist can assess your hair in person and provide a personalized quote.
Absolutely! We proudly work with all hair types and textures. Our stylists are trained and experienced in providing personalized cuts and styles for every client. If you have specific questions or concerns, feel free to call us—we’re happy to help!
Here are a few tips to help preserve your colour between visits:
Wash your hair with cold water.
Limit use of heat styling tools like curling irons and flat irons.
Use a swimming cap in pools or salt water.
Protect your hair from sun exposure with a hat or scarf.
Always use color-safe shampoos and conditioners.
Highlights: Lightened sections of hair using foils.
Babylights: Very fine highlights for a soft, natural look.
Teasylights: A teased-root technique that blends depth and dimension.
Balayage: A hand-painted method for a sun-kissed, natural effect.
Foilayage: Balayage with foil for extra brightness and lift.
Ombre: A dramatic transition from dark roots to lighter ends.
Choosing the perfect blonde depends on your current hair colour, skin tone, hair condition, and how much maintenance you’re up for. We recommend a full consultation with your stylist to determine the best shade and approach—some transformations may take a few visits!
Not necessarily! Very oily hair can actually interfere with colour application. We recommend washing your hair about 48 hours before your appointment. For lightening root touch-ups, a bit of natural oil helps protect your scalp, but no more than 2–3 days without washing is ideal.
In some cases, yes—but not always. Achieving certain colours, especially if you’re going lighter, may take several sessions depending on your hair history and goals. Your stylist will walk you through the process and help set realistic expectations during your consultation.
A colour correction addresses complex colour issues, such as uneven tones or drastic changes. These appointments often involve multiple techniques and require extra time. Since every case is different, we charge by the hour. A consultation is required so we can properly plan your service.
To help your new colour last, we recommend waiting at least 48 hours before washing your hair. This allows the cuticle to close and helps lock in the colour. Be sure to use salon-recommended, colour-safe products for the best results.
Yes, we do! We offer high-quality tape-in hair extensions, perfect for adding length, volume, or even a splash of colour. For something fun and low-commitment, we also provide custom fashion-colour side panels—an easy way to try bold shades without permanent colouring.
Tape-in extensions are lightweight, natural-looking tracks of hair that are gently sandwiched between your own strands using a special double-sided tape. They lay flat against the scalp and blend beautifully with your natural hair.
With proper care, tape-in extensions can last up to 6 months. As your hair grows, you’ll need to have them re-applied every 4–8 weeks to maintain their seamless look. To extend their life, follow these tips:
Avoid using flat irons directly on the tape.
Use high-quality hair products in moderation.
Stay away from anything containing oils, alcohol, or ethanol as they can weaken the adhesive.
For the best blend, your natural hair should be at least 6 to 7 inches long.
Application time varies depending on how many extensions you’re getting. A single side panel may take just 15 minutes, while a full head can take a few hours.
